If You don’t agree to our practices, please do not use the Service.
VOXOX may gather and use information about You, known as personally identifiable information (PII), to provide You with the best possible experience when using the Service. This information may include:
When visiting the Website, we may track certain non-personally identifiable information about You and Your interaction with our website in order to
(a) remember information so that You don’t need to re-enter it during Your visit, (b) provide customer or personalized content and information, (c) monitor individual and aggregate metrics such as the total number of visitors, pages viewed, etc., (d) perform internal research on our users’ demographics, interests and behavior, (e) track Your entries, submissions and views, and (f) to monitor and enforce the Terms of Service agreement. This information may include:
In the event that You contact VOXOX to solicit customer care, You shall authorize VOXOX from time to time to monitor and record the customer service call for quality control and training purposes.
VOXOX may monitor the quality of phone calls, message traffic, voicemail and call recordings, and thus You shall authorize VOXOX to (a) contact You from time to time to evaluate the quality of Your communications, and (b) monitor or record Your phone calls that pass through its network and systems solely for troubleshooting and/or Service quality control checks required for the provision of Services. These recordings may be done with or without Your knowledge and such recordings will only be used for quality purposes.
VOXOX does not collect the names, email addresses, mailing addresses or other contact information from Your mobile address book or contact lists. VOXOX only collects the phone numbers so the Software can provide on-network contact discovery, select calling features (e.g., call block, call screening, etc.) and route the calls.
VOXOX wants every user to have the best experience possible when using the Service. Thus, VOXOX itself and its third party service providers collect and use Your personal data to:
Like You, VOXOX does not like unsolicited advertising (spam). Thus, VOXOX is ad-free, and we hope to keep it that way. We have no intention to subject You to advertising, but if for some unforeseen reason we do, we will let You know and update this section.
Except as provided below, VOXOX shall not sell, rent, or otherwise share any business or personal information and/or traffic data or communications content to any third party without Your explicit permission, unless it is necessary to comply with the law. This includes not using Your mobile phone number or other personal information to send You advertising or marketing messages without Your consent or except as part of a specific program or feature for which You will have the ability to opt-in or opt-out.
VOXOX reserves the right to disclose business and personal information to respond to legal requests or to enforce or protect VOXOX and it partners’ rights. This includes disclosing information and/or non-personally identifiable information that VOXOX beliefs, in good faith, is appropriate or necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend itself against a third party claim or allegation, to assist government enforcement agencies, to protect the security or integrity of the Apps, Software, Website and/or its Network, and to protect the rights, property, or personal safety of VOXOX, our users or others.
Some VOXOX products may be white-labeled or co-branded and offered together with or via a partner company. Thus, VOXOX may sometimes share Your personal and traffic data with VOXOX partner companies. VOXOX will always require these third parties to take appropriate administrative and technical steps to comply with all necessary laws and protect Your personal information and traffic data with same degree of care and security as they would treat their own most confidential information.
By using VOXOX, You consent to both VOXOX and the partner company’s use of personal information collected in connection with the white-labeled or co-branded product.
VOXOX may provide any data including personal information to any law or government entity legally requesting such information via a subpoena, court order, search warrant, or equivalent, or where in our reasonable belief, an individual’s physical safety may be at risk or threatened. VOXOX will provide all reasonable assistance and information to fulfill such requests and Your consent to such disclosure, as applicable.
Your information may be stored and processed in any country in which VOXOX and its partners maintain facilities or offer the Service. VOXOX reserves the right to transfer information globally. By using VOXOX products and this Service, You consent to any such transfer of information.
In the unlikely event of bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how Your personal information is treated, transferred, or used.
You may use the Service to initiate and receive phone calls or send messages that are partly or fully handled via our partners. Therefore, any information that You may communicate during such phone calls or in such messages, including any personal information, shall not be deemed private. VOXOX cannot guarantee the security of any information that You disclose or communicate in such communications. You agree and consent that any information that You communicate is at Your own risk.
You may also use the Service to reply to an incoming phone call with a message like “I’m busy, call me back later” that is sent to their mobile phone number. Thus, if another VoxDirect user has Your mobile phone number stored in their VOXOX contact list, they will be able to send You such notifications, unless You have chosen to block the user from being able to place calls to You.
If You use any extras, plugins or third party applications together with the Software, the provider of such items may obtain access to certain personal information about You. VOXOX does not and cannot control how such third party providers may use any personal information collected in connection with such items.
Protecting Your Personal InformationWhile we are not directly governed by CCPA and GDPR, the guidelines set forth in these regulations align with our commitment to protect your privacy and information.
VOXOX takes administrative and technical steps to ensure that only its authorized employees, consultants or partners have access to personal information. VOXOX actively reviews our policies and security to ensure we take all necessary steps to protect Your information.
VOXOX uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of Your personal information. We cannot, however, ensure or warrant the security of any information You transmit via VoxDirect and You do so at Your own risk. Using unsecured Wi-Fi or other unprotected networks to send messages through the Service is never recommended. Once VOXOX receives Your transmission of information, VOXOX makes commercially reasonable efforts to ensure the privacy and security of the information within our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If VOXOX learns of a security systems breach, then we may attempt to notify You electronically so that You can take appropriate protective steps. VOXOX may post a notice on the Website, via the App or through the Service if a security breach occurs.
Protecting the privacy of young children is especially important. For that reason, VOXOX does not knowingly collect or maintain Personally Identifiable Information or non-personally-identifiable information on the Software, Website, App or Network from persons under 16 years of age, and no part of the Service is directed to or intended to be used by persons under 16. If You are under 16 years of age, then please do not access the Website, download the Apps or use the Service at any time or in any manner. If VOXOX learns that Personally Identifiable Information of persons under 16 years of age has been collected on the Software, Website or Service, then VOXOX may deactivate the account and/or make the status submissions inaccessible. Also, in this regard, please help us protect our children!
VOXOX continues to improve its quality and user experience. It does so in part by seeking information from its users. Any request for information is optional.
You should report any security violations to us via firstname.lastname@example.org or mail.