The VoxDirect text messaging system ensures that all subscribers can opt-out quickly, easily, and permanently from unwanted SMS communications. This is done either from our website or by sending a text message from your phone to the phone number that sent the message with the word 'STOP'.
We consider any unsolicited, unexpected, or unwanted text message as Spam. We do NOT allow the use of 3rd party lists, whether consent has been gathered or not. We believe that any type of communication sent to a subscriber about an unrelated subject, that the subscriber did not request, to be Spam.
VoxDirect follows an ANTI-SPAM policy for all of its communications protocols. This means that we do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. Please let us know about any abuse, including the offending Phone Number, your Mobile Number, the date and time you received it and the contents of the message.
To report any abuse or violations of inappropriate use of our service, please contact us with your comments/complaints. Your report will be registered and the Client will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential.
On our terms and conditions agreement, our Clients specifically agree NOT to use voxdirect.com to send unsolicited Text Messages or Spam. Upon adding a list Clients agree on the Opt-In only policy. All Text Messages sent using voxdirect.com can be tracked and so removed from the sender list. VoxDirect restricts our Clients from adding a mobile number to their list that has been previously Opted-Out, and a Global Block List. If we suspect a violation of our Anti-Spam policy, we will contact the Client and discuss the Client options, which may range from a warning, to termination of service for that Client. To the best of our knowledge, our system adheres to ALL state and national laws regarding sending unsolicited bulk / group text messages.
If you wish to remove yourself from communication from any number, reply to the text Message with STOP to block the number from sending any more messages. Please let us know about any abuse, including your Mobile Number, the date and time you received it and the contents of the message. You will be removed from that list and the Client will be restricted from adding your mobile number to their list in the future. Email: abuse@voxdirect.com